Tuesday, September 21, 2010

Configure Outlook 2010 with Hostgator domain email (using SSL)

Outlook 2010 Configuration Details:

INSTRUCTIONS

Open Outlook
Go to "File" on the menu bar
Click the button that says "+ Add Account"
Choose "Manually configure server settings or additional server types"
Choose "Internet Email"

SETTINGS

Your Name: (this will appear as your name in emails)
Email Address: ____@yoursite.com
Account Type: POP3 (this will allow you to download emails to your computer)
Incoming Mail Server secure___.hostgator.com
(example: if your cpanel is at gator999, then put 999 in the blank**)
Outgoing Mail Server (smtp): secure___.hostgator.com
(example: if your cpanel is at gator999, then put 999 in the blank**)
Username: ____@yoursite.com
Password: (your password)
Check box: Require Logon using Secure Password Authentication (SPA)

"More Settings" box (bottom right):
"Outgoing Server" tab:
Check the box: My outgoing server (SMTP) requires authentication
"Advanced" tab:
Incoming server (POP3): 995
Check the box: This server requires an encrypted connection (SSL)
Outgoing server (SMTP): 465
Use the following typer of encrypted connection: [drop-down menu] SSL

If this still does not work, take the following steps:
1) Ensure you have created the email address, by going to your cPanel home page***, and under the "Mail" tab, click "Email accounts".
2) Check your firewall settings on your computer. Disable your firewall or antivirus and try the above settings to see if your firewall or antivirus program is the problem.

** You can find this information on your cPanel home page, under "Account Information" tab (on left column at the bottom of the page), under "Server Name"
*** You can get to your Hostgator cPanel home page by going to http://yoursite.com/cpanel